Saturday, 15 February 2014

Complition of a Story



Complete the following Stories............................................







Long time ago very cruel king name Virat Singh was ruling the city of Vijay Nagar. All citizens were fearful because of his cruelty. Virat has a dog named Jack, which he used to love more than anything, one fateful morning Jack died. Virat Singh organized last rituals for dog; entire city came to cremation....................................................





 

2.    Helping Others



boy

 


Once there was a small boy named Shankar. He belonged to a poor family.  One day, he was crossing through the forest carrying some woods. He saw an old man who was very hungry.  Shankar wanted to give him some food, but he did not have food for his own.  So he continued on his............................................................................................................................................ 




3.   The Three Types of People

threetoys


A teacher shows three toys to a student and asks the student to find out the differences. All the three toys are seemed to be identical in their shape, size and material. After keen observation, the student observes holes in the toys. 1st toy it has holes in the ears. 2nd toy has holes in........................................





Best Wishes.................................




Deepali Agravat









Friday, 14 February 2014

VOCAB MAGIC


EQ and Communication Skills in Engineering


It should be noted that EQ is not the opposite of IQ.In industry, IQ gets you hired, but EQ gets you promoted [21]. For example, a manager at AT&TBell Labs was asked to rank his top performing engineers. High IQ was not the deciding factor, butinstead how the person performed regarding answeringe-mails, how good they were at collaborating and networking with colleagues (rather than lone wolf), andtheir popularity with others (rather than sociallyawkward) in order to achieve the cooperation required to attain the goals [21].This example highlights the benefits of high EQ regarding communication skills, time management,teamwork, leadership skills and business acumen.These important skills flow on from emotional intelligence,such as the skilful recognition of others’emotional reactions and empathy to come across as genuine and warm, which will achieve greater cooperation from others, rather than coming across as oblivious and boorish. The engineer’s stereotypical negative image of the socially inept genius can inhibit student recruitment and retention. This may be countered through graduates employing EQ tactics in the workplace, thereby generating an improved image for engineers through interaction. However, these skills must be educed in the engineering students in the first place. In corporating elements of EQ learning in studies, rather than as a separate study unit or module, will link learning and work attitudes, including motivation, creativity and interpersonal skills, with the tasks at hand, such as project work. Learning EQ skills seems to be in line with experiential learning and a constructivist approach to studies, as EQ by nature implies an experiential approach. Encouraging students to learn these new skills through project work activities and in student-centred learning will succeed more than would a stand-alone lecture on EQ; theory without practice does not run very far.The heavy traditionalism of many courses have the perspective of teaching only real engineering, ie defining and isolating problems and achieving technical solutions. Exposure to this culture of traditionalist engineering education not only discourages reflection, but also generates future engineers who both lack and do not appreciate the value of the skills of reflection [22]. As such, do engineering studies actively discourage the EQ factor by the very nature of the traditionalist style of teaching in this field? Such traditionalist teaching imparts engineering as a discipline rather than as a career. Enhancing communication skills across the curricula, again rather than in a stand-alone subject, will contribute to higher EQ by targeting certain elements. This includes delivery of oral presentations in engineering studies and incorporating communication and presentation skills in the marking structure of reports so that the students treat them more seriously. This may involve a restructuring of certain components of subjects and, indeed, the curriculum. Experiential approaches, which involve the student in the actual experience of communication, with opportunities for debriefing and re-application, provide opportunities for the development of self-awareness. Videotape playbacks of oral presentations also stimulate reflection in the student. Constructivist approaches build on past learning and should be utilised to build on students’ positive learning experiences to enhance learning and skills development. Role-play will encourage self-awareness, while role reversal will contribute to the student’s understanding of empathy, of knowing how the other side perceives engineers. Indeed, this need not be confined to specifically engineering concerns. However, such context-specific role-play will help to cement those skills within the engineering framework. Building opportunities for reflection will also contribute to greater EQ understanding as the students become more self aware. Another study in software engineering found that reflective essay tasks generated gains in student development activity, the students saw the impact of their practices and began to connect practices with potential improvement strategies. Furthermore, the students could also articulate the influence of their own work and motivation on the quality of output, thereby engendering a deeper under standing of the subject [23]. In this example, incorporating a greater emphasis on communication activities served to enhance EQ aspects, including more active participation, greater self-control and awareness, heightened motivation and a better understanding of course material. Teamwork and cooperation will help engender EQ qualities and are particularly important skills given the high level team-based environments in industry. This will include negotiation skills between team workers.



With Best Wishes.........................



Deepali Agravat

Tuesday, 11 February 2014






COMPONENTS OF LETTER WRITING


·The Heading or Letterhead - Companies usually use printed paper where heading or letterhead is specially designed at the top of the sheet. It bears all the necessary information about the organisation’s identity.

·  Date - Date of writing. The month should be fully spelled out and the year written with all four digits October 12, 2005
(12 October 2005 - UK style). The date is aligned with the return address. The number of the date is pronounced as an ordinal figure, though the endings stndrdth, are often omitted in writing. The article before the number of the day is pronounced but not written. In the body of the letter, however, the article is written when the name of the month is not mentioned with the day.

·  The Inside Address - In a business or formal letter you should give the address of the recipient after your own address. Include the recipient's name, company, address and postal code. Add job title if appropriate. Separate the recipient's name and title with a comma. Double check that you have the correct spelling of the recipient 's name.

The Inside Address is always on the left margin. If an 8 1/2" x 11" paper is folded in thirds to fit in a standard 9" business envelope, the inside address can appear through the window in the envelope.

·  The Greeting - Also called the salutation. The type of salutation depends on your relationship with the recipient. It normally begins with the word "Dear" and always includes the person's last name. Use every resource possible to address your letter to an actual person. If you do not know the name or the sex of of your reciever address it to Dear Madam/Sir (or Dear Sales Manager or Dear Human Resources Director). As a general rule the greeting in a business letter ends in a colon (US style). It is also acceptable to use a comma (UK style).
·  The Subject Line (optional) - Its inclusion can help the recipient in dealing successfully with the aims of your letter. Normally the subject sentence is preceded with the word Subject: orRe: Subject line may be emphasized by underlining, using bold font, or all captial letters. It is usually placed one line below the greeting but alternatively can be located directly after the "inside address," before the "greeting."
·  The Body Paragraphs - The body is where you explain why you’re writing. It’s the main part of the business letter. Make sure the receiver knows who you are and why you are writing but try to avoid starting with "I". Use a new paragraph when you wish to introduce a new idea or element into your letter. Depending on the letter style you choose, paragraphs may be indented. Regardless of format, skip a line between paragraphs.
·  The Complimentary Close - This short, polite closing ends always with a comma. It is either at the left margin or its left edge is in the center, depending on the Business Letter Style that you use. It begins at the same column the heading does. The traditional rule of etiquette in Britain is that a formal letter starting "Dear Sir or Madam" must end "Yours faithfully", while a letter starting "Dear " must end "Yours sincerely". (Note: the second word of the closing is NOT capitalized)
·  Signature and Writer’s identification - The signature is the last part of the letter. You should sign your first and last names. The signature line may include a second line for a title, if appropriate. The signature should start directly above the first letter of the signature line in the space between the close and the signature line. Use blue or black ink.

·  Initials, Enclosures, Copies - Initials are to be included if someone      other than the writer types the letter. If you include other material in the letter, put 'Enclosure', 'Enc.', or ' Encs. ', as appropriate, two lines below the last entry. cc means a copy or copies are sent to someone else.  


Best Wishes,

Sneha Patel

QUALITIES TO SURVIVE AT WORK PLACE

With competition for new jobs at an all-time high, employees must have the skills employers are targeting. 
From the ability to communicate effectively to the willingness to wear multiple hats around the office, employers today seek workers with a variety of the skills. Here are 10 skills employers look for most in today's fast-paced, technologically advanced workplace:
Commitment
Commitment to both their job and their employer is something Dennis Boone, former president and CEO of Verizon New Jersey and the current director of Montclair State University's Feliciano Center for Entrepreneurship at the School of Business, has always looked for in workers.
"An employee committed to achieving their goals and objectives is a marvel to witness," Bone told BusinessNewsDaily. "I especially value the employee that, when times are tough, continues to strive for solutions and refrains from the 'blaming others' behaviour that, unfortunately, we see too often."
The Extra Mile
In order to gain a boss' confidence, employees must be willing to go above and beyond what is typically required of them on the job, said Brett Good, a senior district president for Robert Half International.
"Employees who take on projects that fall outside their normal responsibilities can expand their skill set and explore new avenues for professional growth," Good said. "While you may not always have the time to volunteer for an extra assignment, passing on every opportunity will prevent you from being viewed by your manager as a go-to person in the department."
Wear Multiple Hats
Kevin Watson, CEO and co-founder of job dreaming, said small businesses don't have room for people who just want to do their job, and their job only.
"Employees that will get hired more easily and ultimately succeed are those that show an eager willingness to do whatever needs to get done, not just what's in their job description," Watson said.
Positive Attitude
Having anything but a positive attitude is non-negotiable for Brian Goodman, managing director of Experis.
"Attitude drives success, and people want to be around positive people. It is contagious, and others will notice," Goodman said. "Naysayers are a drag on business."
Decision Makers
Executive coach and leadership consultant Dave Gambrill believes the one skill that every employee must have is the ability to think critically and make appropriate decisions.
"Leaders don't want to micromanage their employees, but often they are forced to because the employees lack critical thinking skills," Gambrill said. "Ideally, you'd like to say, 'I trust you to make decisions that are good for the business,' and let people come up with their own solutions."
Passion
Elle Kaplan, CEO and founding partner of Lexion Capital Management LLC, said it is important for entrepreneurs to find employees who are just as passionate about their job as the boss is.
"When an employee believes strongly in the company's mission, their job is no longer a job. It's a calling," Kaplan said. "I've learned firsthand that people work harder when they feel connected to and believe in your mission as a leader and the mission of the company."
Organized
In today's fast-moving business world, the worst thing an employee can be is a drain on their boss' time, said Nick Gidwani, founder of Skilledup.com.
"Employees should be always adding value, and the easiest way to destroy value, so to speak, is to not have your own work organized," Gidwani said. "That could mean simple ideas like naming files or folders properly, or more substantial tasks like writing high-quality meeting recaps."
Dependable
Wendy Pike, president of Twist office products, said she searches for employees who can be depended on consistently to get the job done.
"As an employer, we need to be able to count on our employees to show up on time and do the work we are paying them to do," Pike said.
Communication
In today's workplace, communication is the skill of utmost importance, said Charley Polachi, co-founder and partner at Polachi Access Executive Search.
"You must have communication skills that allow you to succinctly and effectively contribute your thoughts," Polachi said. "An effective communicator leaves no room for error and can exhibit thoughts in a direct manner."
Conscientiousness

Time and time again, conscientiousness proves itself to be among the top indicators of job performance, said Lynda Zugec, managing director of The Workforce Consultants. "Make sure you pay attention to the details," Zugec said. "Spelling and grammatical errors, lost and misplaced files, or general disorganization have the potential to make or break you."


Arti Kotak.

Saturday, 8 February 2014


FACULTY FORUM - Department of Communication Skills
TOPIC - Pedagogical Strategies of Language Learning








Arti Kotak
Department of Communication Skills
MEFGI.

Friday, 7 February 2014

Paragraph Development


A clear and effective paragraph is constructed like an essay. Just as an essay has a main idea (thesis statement) that is developed and supported with evidence and analysis in the body paragraphs, a paragraph needs to focus on a single idea that is developed and supported with evidence and analysis. Also, just as an essay ends with a conclusion, a paragraph should close by linking the topic sentence to the main idea in the next paragraph. The chart below illustrates the parallel structure between an essay and a paragraph:

Essay
Paragraph
Introduction/Thesis Statement
Topic Sentence/Main Idea
Body
Evidence and Analysis
Conclusion
Link/Transition to Next Paragraph

To help writers understand how to craft clear and effective paragraphs, writers should remember this formula: MEAL. This stands for Main idea, Evidence, Analysis, and Link.

Main idea: The main idea of a paragraph is called the topic sentence. Like an arguable thesis statement, the topic sentence is a debatable claim that requires relevant support or evidence. The topic sentence should appear near the beginning of the paragraph since that sentence states the claim or idea to be discussed and developed in the content of the paragraph. This placement assures writers that the audience will not miss the significance of anything being presented and developed in the paragraph.

Evidence: After the main idea (the topic sentence) is stated, relevant evidence must be provided to support the debatable claim made in the topic sentence. The primary tools of evidence in rhetorical construction are definitions, examples, and opposing views. These forms of evidence will typically be presented in the form of studies, reports, data, statistics, interviews, examples or illustrations. Evidence should be relevant and directly support the writer’s topic sentence and the thesis statement for the essay. The writer may choose to present source evidence through summary, paraphrase, or direct quotation, and the writer may also use modes of development such as description, definition, example, analogy, cause and effect, or comparison and contrast.

Analysis: Following the evidence, the writer must provide an analysis of the evidence that has been provided. Analysis is the writer’s evaluation, interpretation, judgment, or conclusion of how the evidence supports the paragraph’s main idea or topic. The writer should never expect the audience to interpret the evidence provided. In fact, as the leading voice in the paper, the writer is required to explain how the audience is meant to interpret the evidence in the context of the writer's argument. Such an explanation helps the audience to conclude that the topic sentence is a credible claim in the context of the evidence provided. 

Link: The final sentence or sentences of the paragraph link the current paragraph’s main idea to the main idea in the next paragraph. This type of foreshadowing also prepares the audience for the next main idea. Since most body paragraphs are going to be followed by another body paragraph, the writer should consider using transitional phrases that help to link paragraphs. For example, transitional words such as however, so, thus, still, despite, nonetheless, although, but, even though or in spite of signal relationships between paragraphs and the relationship between the main ideas of all paragraphs. 



Best Wishes...................!!!



Deepali Agravat 



 

Wednesday, 5 February 2014


Listening Ability







LISTENING SKILLS








Keep Learning,
Best Wishes,
Ms. Sneha Patel
The Contributor’s Vision of Success


Contributors have a deeper and wider definition of success than Non-contributors. While Non-contributors define success in terms of material success, achievement, external impact, etc., Contributors are able to deepen and widen this definition of success to include personal fulfillment, development of self-esteem, ongoing development of personal capabilities, etc.
 
Every man should take up his own ideal and endeavour to accomplish it. That is a surer way of progress than taking up other men’s ideals, which he can never hope to accomplish. For instance, we take a child and at once give him the task of walking twenty miles. Either the little one dies, or one in a thousand crawls the twenty miles, to reach the end exhausted and half-dead. That is like what we generally try to do with the world. All the men and women, in any society, are not of the same mind, capacity, or of the same power to do things; they must have different ideals, and we have no right to sneer at any ideal. Let every one do the best he can for realising his own ideal. Nor is it right that I should be judged by your standard or you by mine. The apple tree should not be judged by the standard of the oak, nor the oak by that of the apple. To judge the apple tree you must take the apple standard, and for the oak, its own standard.
 
 
Expand your vision of success......................................!!!
 
Best Wishes...............................
 
 
 
Deepali Agravat
 
 

Saturday, 1 February 2014

10 Steps To Effective Listening

 

 In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. Genuine listening has become a rare gift—the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. At home, it helps develop resourceful, self-reliant kids who can solve their own problems. Listening builds friendships and careers. It saves money and marriages.

 

Step 1: Face the speaker and maintain eye contact.

 

Talking to someone while they scan the room, study a computer screen, or gaze out the window is like trying to hit a moving target. How much of the person’s divided attention you are actually getting? Fifty percent? Five percent? If the person were your child you might demand, “Look at me when I’m talking to you,” but that’s not the sort of thing we say to a lover, friend or colleague.
In most Western cultures, eye contact is considered a basic ingredient of effective communication. When we talk, we look each other in the eye. That doesn’t mean that you can’t carry on a conversation from across the room, or from another room, but if the conversation continues for any length of time, you (or the other person) will get up and move. The desire for better communication pulls you together.
Do your conversational partners the courtesy of turning to face them. Put aside papers, books, the phone and other distractions. Look at them, even if they don’t look at you. Shyness, uncertainty, shame, guilt, or other emotions, along with cultural taboos, can inhibit eye contact in some people under some circumstances. Excuse the other guy, but stay focused yourself.

Step 2: Be attentive, but relaxed.

Now that you’ve made eye contact, relax. You don’t have to stare fixedly at the other person. You can look away now and then and carry on like a normal person. The important thing is to be attentive. The dictionary says that to “attend” another person means to:
  • be present
  • give attention
  • apply or direct yourself
  • pay attention
  • remain ready to serve
Mentally screen out distractions, like background activity and noise. In addition, try not to focus on the speaker’s accent or speech mannerisms to the point where they become distractions. Finally, don’t be distracted by your own thoughts, feelings, or biases.

Step 3: Keep an open mind.

Listen without judging the other person or mentally criticizing the things she tells you. If what she says alarms you, go ahead and feel alarmed, but don’t say to yourself, “Well, that was a stupid move.” As soon as you indulge in judgmental bemusements, you’ve compromised your effectiveness as a listener.
Listen without jumping to conclusions. Remember that the speaker is using language to represent the thoughts and feelings inside her brain. You don’t know what those thoughts and feelings are and the only way you’ll find out is by listening.
Don’t be a sentence-grabber. Occasionally my partner can’t slow his mental pace enough to listen effectively, so he tries to speed up mine by interrupting and finishing my sentences. This usually lands him way off base, because he is following his own train of thought and doesn’t learn where my thoughts are headed. After a couple of rounds of this, I usually ask, “Do you want to have this conversation by yourself, or do you want to hear what I have to say?” I wouldn’t do that with everyone, but it works with him.

Step 4: Listen to the words and try to picture what the speaker is saying.

Allow your mind to create a mental model of the information being communicated. Whether a literal picture, or an arrangement of abstract concepts, your brain will do the necessary work if you stay focused, with senses fully alert. When listening for long stretches, concentrate on, and remember, key words and phrases.
When it’s your turn to listen, don’t spend the time planning what to say next. You can’t rehearse and listen at the same time. Think only about what the other person is saying.
Finally, concentrate on what is being said, even if it bores you. If your thoughts start to wander, immediately force yourself to refocus.

Step 5: Don’t interrupt and don’t impose your “solutions.”

Children used to be taught that it’s rude to interrupt. I’m not sure that message is getting across anymore. Certainly the opposite is being modeled on the majority of talk shows and reality programs, where loud, aggressive, in-your-face behavior is condoned, if not encouraged.
Interrupting sends a variety of messages. It says:
  • “I’m more important than you are.”
  • “What I have to say is more interesting, accurate or relevant.”
  • “I don’t really care what you think.”
  • “I don’t have time for your opinion.”
  • “This isn’t a conversation, it’s a contest, and I’m going to win.”
We all think and speak at different rates. If you are a quick thinker and an agile talker, the burden is onyouto relax your pace for the slower, more thoughtful communicator—or for the guy who has trouble expressing himself.
When listening to someone talk about a problem, refrain from suggesting solutions. Most of us don’t want your advice anyway. If we do, we’ll ask for it. Most of us prefer to figure out our own solutions. We need you to listen and help us do that. Somewhere way down the line, if you are absolutely bursting with a brilliant solution, at least get the speaker’s permission. Ask, “Would you like to hear my ideas?”

Step 6: Wait for the speaker to pause to ask clarifying questions.

When you don’t understand something, of course you should ask the speaker to explain it to you. But rather than interrupt, wait until the speaker pauses. Then say something like, “Back up a second. I didn’t understand what you just said about…”

Step 7: Ask questions only to ensure understanding.

At lunch, a colleague is excitedly telling you about her trip to Vermont and all the wonderful things she did and saw. In the course of this chronicle, she mentions that she spent some time with a mutual friend. You jump in with, “Oh, I haven’t heard from Alice in ages. How is she?” and, just like that, discussion shifts to Alice and her divorce, and the poor kids, which leads to a comparison of custody laws, and before you know it an hour is gone and Vermont is a distant memory.
This particular conversational affront happens all the time. Our questions lead people in directions that have nothing to do with where they thought they were going. Sometimes we work our way back to the original topic, but very often we don’t.
When you notice that your question has led the speaker astray, take responsibility for getting the conversation back on track by saying something like, “It was great to hear about Alice, but tell me more about your adventure in Vermont.”

Step 8: Try to feel what the speaker is feeling.

If you feel sad when the person with whom you are talking expresses sadness, joyful when she expresses joy, fearful when she describes her fears—and convey those feelings through your facial expressions and words—then your effectiveness as a listener is assured. Empathy is the heart and soul of good listening.
To experience empathy, you have to put yourself in the other person’s place and allow yourself to feel what it is like to be her at that moment. This is not an easy thing to do. It takes energy and concentration. But it is a generous and helpful thing to do, and it facilitates communication like nothing else does.

Step 9: Give the speaker regular feedback.

Show that you understand where the speaker is coming from by reflecting the speaker’s feelings. “You must be thrilled!” “What a terrible ordeal for you.” “I can see that you are confused.” If the speaker’s feelings are hidden or unclear, then occasionally paraphrase the content of the message. Or just nod and show your understanding through appropriate facial expressions and an occasional well-timed “hmmm” or “uh huh.”
The idea is to give the speaker some proof that you are listening, and that you are following her train of thought—not off indulging in your own fantasies while she talks to the ether.
In task situations, regardless of whether at work or home, always restate instructions and messages to be sure you understand correctly.

Step 10: Pay attention to what isn’t said—to nonverbal cues.

If you exclude email, the majority of direct communication is probably nonverbal. We glean a great deal of information about each other without saying a word. Even over the telephone, you can learn almost as much about a person from the tone and cadence of her voice than from anything she says. When I talk to my best friend, it doesn’t matter what we chat about, if I hear a lilt and laughter in her voice, I feel reassured that she’s doing well.
Face to face with a person, you can detect enthusiasm, boredom, or irritation very quickly in the expression around the eyes, the set of the mouth, the slope of the shoulders. These are clues you can’t ignore. When listening, remember that words convey only a fraction of the message.

Listening Skills Exercise: Summarize, Summarize, Summarize!

For at least one week, at the end of every conversation in which information is exchanged, conclude with a summary statement. In conversations that result in agreements about future obligations or activities, summarizing will not only ensure accurate follow-through, it will feel perfectly natural. In conversations that do not include agreements, if summarizing feels awkward just explain that you are doing it as an exercise.



Best Wishes..........................................!!!


Deepali Agravat